Quality & Safety Information
About Us
Softplay Solutions was established in 2000, and has become a leading soft play equipment manufacturer with local and international clients. Formally a part of our sister company, Foam Cutting & Design Limited, we’ve got the experience and dedication to produce and install safe, secure and high-quality soft play products and areas. Built to last for years, using the best quality materials on the market.
Quality & Safety
Our equipment is manufactured with safety in mind and adheres to the stringent UK, European and ROSPA safety standards. We also supply the USA which have even more rigorous and stricter quality and safety guidelines.
We use the very best high-quality UK sourced 610gsm PVC material: being both non-toxic & fire retardant it complies to the very latest British standard & European safety legislations.
- PVC 610gsm Material – Country of Origin UK
- High density foam, cut & shaped in house – Country of Origin UK
- Non-toxic paint – PVC Painted fabric flammability tested (PASS) Country of Origin UK
- Internally sewn seams with high strength thread – Country of Origin China
- Wood – MDF manufactured in the UK, Wood Posts – Poland
- All manufactured in our own factory in Bristol, UK
Our wood supplier is an FSC 100% Compliant Factory. Be confident that what you are buying won’t
mean harming the world’s forests. Buy British, buy quality, buy from Softplay Solutions.
FIRE CERTIFICATES, TECHNICAL SPECIFICATIONS & INSURANCE CERTIFICATES AVAILABLE UPON
REQUEST.
For more information ON INSPECTIONS OF PLAY AREAS: –
https://www.rospa.com/play-safety/inspections/soft-play-inspections/
https://www.rospa.com/play-safety/advice/risk-assessment/
Maintenance & Cleaning
When carrying out your routine daily checks ensure all areas are checked for any faults such as stitching coming apart and check all padding or netting is fully fixed with no finger entrapments etc.
Take note of any minor areas of wear and tear and contact us for advice.
The area should be maintained in a clean condition at all times. Only non-hazardous materials should be used such as mild non-abrasive detergents with a soft cloth.
There should be procedures in place for immediate cleaning and disinfecting where urination,
defecation, vomiting or blood spillage could occur.
Note: Milton solution should not be used on URINE as the acid in urine reacts with the hypo chlorite
to release toxic chlorine gas.
Urine should be cleared with a mild detergent and water.
Our guarantee
Our products come with a one-year guarantee against any manufacturing defects. Such defects
could include the stitching coming undone, or a fault with the material itself. However, we do not
guarantee the product if it has been misused, abused or is general wear and tear. If you have any
problems after the guarantee period we can offer you a repair service.
We can offer a maintenance contract however due to our high quality our customers have found that it is best to contact us as and when any wear and tear arises.
Experience
Please find attached evidence of similar soft play areas we have designed, manufactured and installed. With more than 20 years’ experience in the manufacture of indoor soft play products that children love, we can guarantee a reliable, personal and bespoke service. Indeed, our customers have come to expect it.
Our selection of indoor soft play products for children is the largest in the UK, and we match quantity with quality every time. Softplay Solutions can design, manufacture, and install a soft play area that slots perfectly into your available space, while keeping to your budget.
We’ve worked with a huge range of clients, from start-up businesses and individuals looking to build a soft play area, to hire companies and leisure centres searching for safe soft play equipment.
